Here are the most frequently asked questions that come into our support desk. You will find the answers to most of your technical questions about creating your interactive presentation in this FAQ section. Please keep in mind that these are general FAQs used by iPoster authors across many different conferences. There may be some features that your conference organizer has decided not to use and so they may not be available to you in your editor. You can also check out our Quick Guide, which provides a written overview of the system and available multimedia tools. Or if you prefer to watch an overview, we have video tutorials available. For a little inspiration about how you can design your presentation, take a look at some presentations that were created for other events. If you still need further help, contact our support team.
Most Popular Questions
- If I publish my presentation, can I still work on it?
- Why can’t I log in to my iPoster editor?
- Why can’t I see my iPoster in the gallery?
- Why are my images still small in preview mode?
- How do I change Templates?
- I have lost my login details, what should I do?
- How can I revert back to an old saved version of my iPoster?
- How can I add a co-author to my iPoster?
Working with Text
- How do I copy/paste text from external resources into my iPoster?
- Can I add links to web pages in my presentation?
- Can I edit the font in the title fields?
- Why can’t I see the names of affiliated institutions on my presentation?
- How do I adjust font sizes?
- Can I adjust line spacing?
- How do I add special characters: superscript, math symbols, etc.?
- How do I create nested lists?
Working with Media
- How do I schedule and start a chat session?
- How do I schedule a video session?
- How do I add an audio file or narration to my iPoster?
- How do I add images to an iPoster?
- How do I add an overall video presentation to my iPoster?
- How do I add a video in my iPoster?
- How do I add tables and graphs to my iPoster?
- How do I create a slideshow in my iPoster?
Accessibility Features
- How can I add alternative text to my images?
- How do I add transcripts to the audio on my iPoster?
- How do I generate subtitles for my uploaded videos?
Logging in, Saving, Publishing & Sharing
- How can I book a screen & time for an onsite presentation?
- How can I use ‘My Settings’?
- How can I save a web page as a PDF document (Windows and MacOS)?
- I deleted my presentation by mistake, is there some way I can retrieve it?
- How do I edit multiple presentations?
- If I publish my presentation, can I still work on it?
- How do I share my presentation?
- How can I create a survey for my iPoster?